s/might be relevant/is very relevant/
I just tested through the Mail Account interface and it re-opens the
ticket as expected. So what am I doing wrong with the command below?
On 02/26/2013 02:38 PM, Atom Powers wrote:
One more thing that might be relevant.
Tickets are coming in through the local mail system via an alias:
/etc/aliases
--
helpdesk: "|/data/webs/helpdesk/otrs/bin/otrs.PostMaster.pl -q 'Redmond
HelpDesk' -t 0"
--
Perfection is just a word I use occasionally with mustard.
--Atom Powers--
Director of IT
DigiPen Institute of Technology
+1 (425) 895-4443
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