Hi,

I get the below error in syslog /var/log/messages file on OTRS version
3.2.5 on CentOS 6.4

Apr 23 06:25:55 otrs OTRS-CGI-10[2492]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:26:12 otrs OTRS-CGI-10[2114]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:27:14 otrs OTRS-CGI-10[2112]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:27:41 otrs OTRS-CGI-10[2494]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:27:41 otrs OTRS-CGI-10[2113]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:27:42 otrs OTRS-CGI-10[2113]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:27:42 otrs OTRS-CGI-10[2114]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!

Edit Config Settings in Framework -> Crypt::SMIME

  Reset this setting  SMIME::CertPath
/opt/otrs/certs/
Default value: /etc/ssl/certs
Specifies the directory where SSL certificates are stored.

Let me know if anyone needs any additional information. Any suggestions
please?

Regards,

Kaushal
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