Hi, I get the below error in syslog /var/log/messages file on OTRS version 3.2.5 on CentOS 6.4
Apr 23 06:25:55 otrs OTRS-CGI-10[2492]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:26:12 otrs OTRS-CGI-10[2114]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:27:14 otrs OTRS-CGI-10[2112]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:27:41 otrs OTRS-CGI-10[2494]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:27:41 otrs OTRS-CGI-10[2113]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:27:42 otrs OTRS-CGI-10[2113]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Apr 23 06:27:42 otrs OTRS-CGI-10[2114]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable! Edit Config Settings in Framework -> Crypt::SMIME Reset this setting SMIME::CertPath /opt/otrs/certs/ Default value: /etc/ssl/certs Specifies the directory where SSL certificates are stored. Let me know if anyone needs any additional information. Any suggestions please? Regards, Kaushal
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