Hi,
Thanks for your response but in my OTRS I do not have this button.
I have an old version 2.4.7
Perhaps do I disabled this or doesn't exist in this version?
Claude
On 27.02.15 10:44, Frank Thommen wrote:
On 27.02.15 08:53, claude wrote:
Hi,
[...]
So, can I split this ticket ? and how ?
See the commented attached screenshot (from AgentTicketZoom).
frank
btw: It will split exactly at the message where you click "split".
f.
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