Manual intervention by local staff until they outsource that to India as well. And the data center
On Wed, Oct 23, 2019, 14:20 DotNet Dude <[email protected]> wrote: > I actually know someone who worked on the system at Civica. The system was > an old legacy system from the UK which they butchered to fit the very vague > requirements from the Fines Vic. > > The system is now overly complex and full of bugs. Several components like > the payment arrangement functionality requires manual intervention every > night to correct data. > > Usual problems like mismanagement and outsourcing to India most of the dev > work also. > > This won’t end well. > > On Wed, 23 Oct 2019 at 12:24, Greg Keogh <[email protected]> wrote: > >> Interesting front page article in The Age newspaper today >> <https://www.theage.com.au/politics/victoria/fines-victoria-system-collapses-leaving-massive-hole-in-state-budget-20191022-p5333d.html> >> about a Victorian government IT disaster. IT disasters are routine (I'm >> sure we've all caused a few!) but it's interesting that they actually name >> the software as VIEW from a company called Civica. The article is a bit >> vague about what's actually wrong, it just says "[it] doesn't work", "the >> system was absolute chaos" and systems are not "talking to" their >> computers. Does anyone have inside gossip about what really happened? >> >> There was another vast IT disaster a few years ago related to the >> education system I think, where dodgy contracts were being awarded to >> mates, and I think the loss ran into the hundreds of millions. That story >> vanished from the news and I never found out what happened. >> >> *Greg K* >> >
