It may be sad to see that from an engineering perfection based reality. In the end though "good enough" is a mantra that the corporate world often sprouts daily. It frustrates me at times to see folks paralyzed by catering to the 100% consumer at the cost of impacting progress in other areas where in reality if they could bring it up higher in terms of UX especially it would yield a much more enriching result.
Govt websites annoy me to no end due to this. They pander to the lowest common denominator simply because they have a community based responsibility to do so, but at the greater cost of the citizens who don't need to have a reduced experience. Whilst progressive enhancement is a theory in motion today that a few book authors soapbox over, the degrees of the right part vary depending on the person(s) behind the keyboard who architect these solutions. As one hand what is a device vs. PC today? In that am i expected to use GraysOnline via Safari on the iPhone or is it fair to say that an iPhone based app (both web app or hard install app) is warranted in this case? What about screen resolutions? I'm on a higher resolution that 1024x768, but it clearly panders to users who aren't on my settings. Now given I'm on a higher resolution means i have to concentrate more to accommodate the lack of spatial usage for my monitor. Why doesn't sites grow depending on the pixal ratio / settings of end users monitors as despite technology pro's and cons of how it gets painted on a screen, this is realistically the most obvious and essential part of an end users usage of a site - "The window in which they view me" At what point do you draw the line and go "ok, No" is my point ;) From: [email protected] [mailto:[email protected]] On Behalf Of Winston Pang Sent: Tuesday, December 01, 2009 4:58 PM To: ozSilverlight Subject: Re: Our new silverlight site I do admire that gray's online can gracefully degrade so well. But as much as we'd all like to design our sites to cater for every population, are customers even willing to pay more to have support for non-javascript users, I've found that development companies, all want to minimise development cost, to have a bigger profit cut. It's just so sad sometimes. On Wed, Dec 2, 2009 at 11:52 AM, Tatham Oddie <[email protected]<mailto:[email protected]>> wrote: Yahoo have a bunch of data around this. During the development of graysonline.com<http://graysonline.com> we decided to support non-JavaScript users because they represented a significant enough percentage of our user base. Try it - disable JS in your browser and everything will still work. Progressive enhancement is the only way to develop for the web. :) Thanks, Tatham Oddie au mob: +61 414 275 989, us cell: +1 213 422 7068, skype: tathamoddie, landline: +61 2 8011 3982, fax: +61 2 9475 5172 my business: tixi.com.au<http://tixi.com.au> - Ticketing without the dramas -----Original Message----- From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Scott Barnes Sent: Wednesday, 2 December 2009 11:41 AM To: ozSilverlight Subject: RE: Our new silverlight site 7% where did you get that stat from? Is that 7% geo-specific? in that would say China bump that number into the higher 7 percentile bracket, meanwhile 90% of the US is in the lower 2%. Assuming its a flat 7% across all countries, now comes the potential vs reality question. In that out of that 7% what is the potential of buying / actionable customer base vis the reality of 7% of users not caring? If i said to you that i can reach 400million customers tomorrow in total, and yield say 48% return on actionable events, vs i can target 1billion tomorrow with a 48% click through, how would that change your ROI assessment? What works for Honda doesn't necessarily work for Ford is my point :) ________________________________________ From: [email protected]<mailto:[email protected]> [[email protected]<mailto:[email protected]>] On Behalf Of David Connors [[email protected]<mailto:[email protected]>] Sent: Tuesday, December 01, 2009 4:34 PM To: ozSilverlight Subject: Re: Our new silverlight site 2009/12/2 Scott Barnes <[email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>>> Most of the research I've read / conducted around "plugins + risk" has constantly shown that the average user will install anything put before them provided they get access to the context of what they were seeking. 400million+ installs of Silverlight testifies to this behavior. If you use javascript you lose up to 7% of users because their browsers either don't run it, have it turned off or have McAfee/Norton/Whatever "screw with my Internet experience 2009 edition" installed. Let me explain that to you in another way: If you are going to sell $1 000 000 worth of stuff in a year on your site, then you will be immediately flushing $70 000 of your revenue down the can. If you're paying $ to acquire a lead, you're throwing out $7 in every $100 of your EDM budget. And I'm just talking about JS. Sending out marketing and then presenting customers with an Install button instead of a sales call to action is crazy. Don't get me wrong, SL and Flash have their place and I love kongregate.com<http://kongregate.com><http://kongregate.com> - but as an adjunct, not an impediment to a transaction. -- David Connors ([email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>>) Software Engineer Codify Pty Ltd - www.codify.com<http://www.codify.com><http://www.codify.com> Phone: +61 (7) 3210 6268 | Facsimile: +61 (7) 3210 6269 | Mobile: +61 417 189 363 V-Card: https://www.codify.com/cards/davidconnors Address Info: https://www.codify.com/contact _______________________________________________ ozsilverlight mailing list [email protected]<mailto:[email protected]> http://prdlxvm0001.codify.net/mailman/listinfo/ozsilverlight _______________________________________________ ozsilverlight mailing list [email protected]<mailto:[email protected]> http://prdlxvm0001.codify.net/mailman/listinfo/ozsilverlight
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