Ed,

Actually, I am getting to wonder what ever happened to QA/QC checking
with ANY company these days???

If you are wondering QA/QC stands for quality assurance/quality control,
which I have had MANY (think TOO many) years experience working in.

I have had bad products, right out of the box, from HP, Sony, Epson, and
TOO many other companies, to fully name right now.

For example, I had a Sony CD burner bad right out of the box, an HP
burner which would not burn at the highest rated speeds, a HP scanner
with a bad motor right out of the box, printers of various varieties
that would not print out of the box or very shortly after limited use,
and other computer related hardware.

As you will notice, these are all brand name companies, NOT some corner
store making products in the back room.

BUT the same has been true of cars, appliances, stereo equipment, and
just about any other class of products you want to name these days - BAH
AND HUMBUG!!!!

What ever happened to testing a product, especially something that had a
sizable price tag to it, before it was released??? That seems to have
gone the way of blenders that work for 25 years or more, refigurators
that have worked since the '50s or '60s, and so many other items.

My parents had a Sears refigurator/freezer that they got back in the
'60s, and lasted until the late '90s - they go back to Sears then to get
a new one (BIG TIME unit), and the thing needed repairs within the first
year or so, and the repairs were MAJOR!!! With the replacement policy
they got, they got a new one and it had the same issues in about the
same time period. And have needed repairs, off and on, since then.

And repair people - are they even getting training in what they are
supposed to work on??? I seem to have more knowledge of computers and
related then some of the hot shots that are supposed to fix equipment I
cant.

A good friend of mine, not very knowledgable about computers (most of
the knowledge he has he has gotten from me and one or two other fairly
knowledgable people on computers), is looked on as quite knowledgable by
others, and he admits that he does not know much about the beasts.

Dont the companies care about their reputations - from what I am seeing,
most dont care anymore it would seem, unfortunately.

Luckily, there are STILL some companies and people out their that care
about their products and service - BUT they seem to be getting fewer and
fewer to find as time goes by.

Ralph


Ed Gibbs wrote:
> 
> Matt,
> Sounds like your CD Writer is bad. I experienced the same type
> problem with an HP 8100 writer that was only 13-months old.
> Not only was I having problems much like yours, but before I realized
> that it was a problem with my CD writer, I slipped my Win98SE system disk
> in to restore a file and it trashed my Win98 System Disk.
> I replaced the CR-RW, but NOT with HP. I have also had regular CD
> drives go bad and act the same way, and using a cleaning utility was no
> help.
> 
> Ed Gibbs
============= PCWorks Mailing List =================
Don't see your post? Check our posting guidelines &
make sure you've followed proper posting procedures,
http://pcworkers.com/rules.htm
Contact list owner <[EMAIL PROTECTED]>
Unsubscribing and other changes: http://pcworkers.com
=====================================================

Reply via email to