That's very strange. You may want to try the old printer again and see if it still works, then you'll know it's not the computer. If any software was installed before it stopped working, it may have something to do with it. -Clint
God Bless Us All Clint Hamilton, Owner Want to exchange links with us? http://OrpheusComputing.com ) ----- Original Message ----- From: "Larry Browning" <[EMAIL PROTECTED]> Thanks Clint and I can do that I am sure. It is a Compaq emachine and it had an older Canon printer that was very slow. BJC 250 I think. I installed the Epson 640 on it and it worked for that day. Next day the LPT1 port was gone. (via the device manager.) I will check the book on the Epson and go from there. She also has a HP 3500 series scanner USB and it does not show up in the printer folder as I would expect. Their software installs all kinds of picture type software and I can't tell if the driver is installed. Larry ----- Original Message ----- From: [EMAIL PROTECTED] If it's a name brand PC you're going to have to ask them how to do that (get in the BIOS). Usually it's F1, or Ctrl-S, or a few others. If it's an other OEM or retail motherboard it's almost always [delete], but in either case it should tell you on the bottom of the POST screen how to enter the BIOS ("setup"). What ever LPT1 transfer protocol you select depends on the PRINTER. You'd have to check the printer manual or their website to find out what protocol the printer uses. Some older ones are SPP, the newer ones are ECC, ECP, or ECC+ECP. ECP is "Extended (or "Enhanced") Capabilities Port" I believe. The other two escape me at the moment. You choose these settings in the BIOS. Has a printer worked before on their PC? If not, or one was never installed, the port could be bad (since you have already reinstalled the drivers), but you need to try another cable to rule out a bad cable. If a printer was used on their PC successfully before; (even though multiple printers usually don't interfere with one another), you may have to TOTALLY remove all drivers/software for the old printer. -Clint ----- Original Message ----- From: "Larry Browning" <[EMAIL PROTECTED]> I appreciate the replies and I have not checked the bios and I am not sure how to do that. What I have found out by checking a win98 working system is when I use the hardware install feature I should select the ECP port. I am not sure what ECP stands for but I noticed that the ECP port in the working system had ECP (LTP) next to it. I can install that as I have already tried. If I remember correctly when I went to printer properties then detail I had LPT1 in there but when I tried to capture port it would not do anything. On the working system it captured the port. Thanks Larry ----- Original Message ----- From: Michael Brown Larry Have you checked the motherboard bios to see if the port somehow got turned off by accident. I used to to printer support for one of the major manufacturer's out there and we always checked the bios setup to make sure it is turned on. I cannot think of anything else. Sincerely; Mike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Browning This is not my computer but a friends. They have Win 98 and we installed a different printer and its driver which worked on my Win98 systems just fine. Now when we look at printers the Epson 640 is dimmed and when I go to device manager and choose ports I do not see the LPT1. I have tried capture to no avail and I am not sure if the port is defective all of a sudden or what. I also disconnected the port from the back of the computer which also did not help. I also reinstalled the drivers for the Epson 640 which also did not help. I will change the cable next. Any thoughts on how to troubleshoot this. It worked the day I installed it. Thanks Larry ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
