> You need to BOOT from the CD, you can't do this in Windows.

Did this.

> I've never had good luck with that, and I can't even remember
> exactly how it works.  When you boot from the CD you have an
> option there somewhere of "Repair" or it may be "Recovery", and
> if you only get to a DOS prompt after that, I think you can
> type 'help' to get a list of commands.

Right, you get a list of regular DOS commands. But you're not in real DOS,
you're in Windows DOS. You see full long names if you do a DIR.

>You can also just
> reinstall from somewhere in that area before you "repair".  Run
> chkdsk from DOS and see if that will fix it.

A full install wants to format the disk and she doesn't want to lose the
address book on the drive.

Next attempt is to load Linux (Copperix) or something like that, that runs
off the CD. Hoping I'll be able to bypass the "access denied" that is
prohibiting me now. My daughter and grand daughter each had separate user
IDs and now can't get at the address book.

Thanks
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