If your salesperson does not use that opportunity to sell the guy some high markup accessories and film he is a pretty poor salesperson.
--
Chris Brogden wrote:
On Wed, 17 Dec 2003, mike.wilson wrote:
Hi,
Dave B wrote (regarding repair work of cameras bought outside the country):
Actually Nikon will not do any work let alone warranty.
Hmmmm. So you turn up with their product, hand full of hot little dollars, and they say "No, thank you"? Sounds to me like they have both little business sense and rather too much repair work. It also makes me wonder even more about the durability of digicams.
Two points. One, Nikon was doing this long before digital cameras came out, so it's not a digital issue specifically. Two, Nikon Canada's primary business is importing and selling cameras, not doing repairs. They offer repairs as a courtesy, often for little above their cost, to people who have purchased their cameras. They are not primarily a repair shop, and, while it would be nice if they serviced any Nikon brought to them, I can't really fault them for refusing to work on cameras that weren't purchased from them.
In way of a comparison, I work at a reasonably small, family-owned camera store where the salespeople (well, most of them, anyway <g>) have a fair amount of knowledge about cameras and photography. I hate people who buy cameras from places like Costco or Best Buy to save a few bucks (without checking to see if we'd match prices), and then come into our store and expect me to spend an hour showing them how to use their camera. If you want service, buy from the company you plan on bringing the camera back to for servicing.
chris
-- graywolf http://graywolfphoto.com
"You might as well accept people as they are, you are not going to be able to change them anyway."
