I think she should pay definitely whether it was
Canadian Customs (Douane) or Timbuktu customs. It is
not up to you to "mother" her and make sure she puts
all that stuff in the package. It was her
responsibility. She stuffed up and now expects you to
pay for her mistake. Why are you even considering
this? It is obvious who should pay.
Jody.
PS. I have added the OT which you seem to have
forgotten. Too bad if your email filters them out.
> James, I have the box with the winder which was
> returned marked "need Custom
> Invoice, Value & Description" written on the box.
> What do you want to do?
> Loreen
>
> Am I correct that it was Canadian Customs that
> returned the package, and if
> so the shipper should pay the postage and insurance.
>
> James
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