On May 31, 2010, at 11:49 AM, Mark Roberts wrote:
A absolutely love the suggestion in the most recent reply on his blog:
Uninstall both apps and do a complete reinstall. And then repair privileges.
And if (when) that doesn't work buy a new version of the software.
IIRC, the timeline for the release of the software was CS3 came first,
Snot Leopard was released later, so this fool blaming Adobe for his woes
is right up there with leaving infants in car seats on a hot day. If his
install went smoothly on whatever came before Snot Leopard and is bunged
up on the new OS, then Apple fucked up on their OS WRT being able to
sort out Adobe's installer package.
Pity that the best the fool can do is bleat on the internet about how
Adobe is at fault for a failing of his precious Mac.
We're almost getting to the point of completely reinstalling a newly upgraded
machine because of our Photoshop licensing problem.
It comes down to a silly mistake we made, we bought an upgrade license for a
single install but our previous license was actually a multi-pack so it
wouldn't activate.
Adobe now lets you install on two machines. They are presuming that a
single user might have a desktop machine and a laptop. You need to
deactivate the software on the machine you are retiring before you
uninstall it so that you will still have the license available to you
when you go to install it on your new computer.
--
William Robb
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