On Dec 22, 2010, at 3:56 AM, Joseph McAllister wrote: > What you are seeing is vestigial New York Photo/Video mail-order attitudes. > Thirty five years ago, you had to be very careful ordering from NY Photo > stores, even B&H. Since then, following B&H's lead in a change in practices, > most have straightened out about 95%. I have frightening memories of > conversations with the phone sales reps from Beach, Adorama, and Abes of > Maine, who, if you had a disagreement with the difference between what they > were offering and what was standard in the industry, would reiterate their > company line, then hang up on you. It sometimes took a few days and several > salesperson hours before you would go through with the sale, after they > allowed as to how you really had seen through their bullshit and let common > sense complete the sale. > > One of their ploys was to pull items out of a factory packed kit camera. When > you complained that it was missing, they told you it wasn't part of what they > sold you,. The price to buy it separately ended up costing you more than the > same complete kit at any of the other stores. > > Phone shopping was a joy in the 60s and 70s!
Thanks, Joseph. My standard has been LL Bean. And since joining PDML I must say I've had very good experiences with sellers on eBay, for which I imagine eBay itself deserves some credit. What seems to be Adorama's practice, and not an error, as I assumed when I first wrote to customer service, has come as a bit of a shock. Since I'm mainly a used equipment buyer, sure glad KEH isn't that way. ------------------------------------------------------------------------------------------ Eric Weir Decatur, GA USA eew...@bellsouth.net -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
