Good news Jim. Page Not Found on your link. Regards, Bob S. On Sat, Jan 29, 2011 at 9:50 AM, Jim King <jamesk8...@mac.com> wrote: > I documented my stupid actions which resulted in damage to my K-5 here: > http://forums.dpreview.com/...forums/read.asp?forum=1036&message=37414995 > > I sent the camera to Pentax-CRIS for repair and have been following the > repair status on their website. Their estimate of $250 to make things right > made me cringe! > > Today I got a phone call out of the blue from Pentax-CRIS advising that upon > inspection of the camera, they found sensor stains, and will send me a new > replacement camera at no charge! (I asked them to do that pesky focusing > screen replacement for me on the new body, so I will have that cost to bear, > but what a great outcome for me!) > Interestingly, I had tested my K-5 shortly after the sensor stain issue blew > up and did not find any evidence of that problem. Evidently they can do a > more thorough inspection job in their shop than we can do in the field. > > Don't let anyone convince you that Pentax USA doesn't support their > customers. I've made several lens and camera service work requests of them > over the last 10 years, and they have (almost) always come through for me. > I'm sure that some of you (are you reading this, Joe Tainter?) have not had > the same good results as I have, but I can only report based on my own > experience. > > Jim King > jamesk8...@mac.com > > > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. >
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