My bigma is currently at C.R.I.S. In Arizona. I'll let you know how that goes.
On December 5, 2014 11:31:30 AM PST, Matthew Hunt <m...@pobox.com> wrote: >An update on getting my 10-20mm f/4-5.6 repaired by Sigma in >Ronkonkoma, NY: > >They are impressively fast. They received the lens this Monday, and >it's back in my hands today. > >Unfortunately, they seem to achieve this speed by not actually fixing >lenses. My complaint was "Uneven sharpness. Top of frame is >noticeably softer than bottom of frame." > >The repair invoice said: "ADJUSTED AF DATA" > >The AF on the lens worked fine. The problem is optical misalignment, >and there's no mention of optical work performed. Quick test shots >show that the lens is just as soft at the top as it's always been. > >I've sent a bitch-o-gram to their customer service email, with a >photograph showing the problem in the "repaired" lens. We'll see how >they respond. > >On Tue, Nov 25, 2014 at 9:41 AM, Matthew Hunt <m...@pobox.com> wrote: >> Thanks, all... the lens is going back to Sigma in New York based on >> lots of people being satisfied with them. C.R.I.S. seems like a good >> bet too, with people being less satisfied with the Georgia and >> Illinois service centers. >> >> On Mon, Nov 24, 2014 at 1:35 PM, Matthew Hunt <m...@pobox.com> wrote: >>> My Sigma 10-20mm f/4-5.6 is softer at the top of the frame than the >>> bottom, even when stopped down to small apertures, so I would like >to >>> have it checked out while still under warranty. It looks like there >>> are four Sigma service centers in the USA: >>> >>> Sigma Corporation of America, Ronkonkoma, NY >>> C.R.I.S., Chandler, AZ >>> Camera Repair Japan, Duluth, GA >>> Bigston Corporation, Elk Grove Village, IL >>> >>> Does anyone have experience with these shops, that might steer me >>> toward or away from any of them? I know C.R.I.S. was until recently >>> the Pentax warranty repair center, and it seemed like I generally >>> heard good things about them. -- Sent from my Android phone with K-9 Mail. Please excuse my brevity. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
