CRIS sent all of their pentax repair gear to Precision. They likely are competent to fix the 16-45, but you should know that they are not officially pentax anymore.
On Sun, Dec 7, 2014 at 11:02 AM, Matthew Hunt <m...@pobox.com> wrote: > On Fri, Dec 5, 2014 at 5:03 PM, Larry Colen <l...@red4est.com> wrote: > >> My bigma is currently at C.R.I.S. In Arizona. >> I'll let you know how that goes. > > Thanks. I did receive a prompt reply from Sigma, asking me to attach a > JPEG showing the problem, rather than linking to Dropbox (which they > can't access). So at least they have humans reading email, and > hopefully they'll address my concerns. If not maybe C.R.I.S. will be > more responsive. > > I also have a Pentax DA 16-45/4 that I need to send out for > non-warranty repair (another sharpness issue), and I think C.R.I.S. is > the front-runner for that work. > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.