Tony,
Once? Very bad analogy or what log have you been hiding under? They
have been doing this for years, if not decades. They say this secrecy is to
protect their company business/intellectual property from the competition. The
truth is that the competition is probably killing themselves laughing at
Altium's business practices and wondering why the customer base is allowing it
and sticking with them.
This is not about getting free meals. A lot of us are just getting very
tired of Altium's inability to plan and implement a plan without resorting to
this type of customer extortion. Simply because their lack of planning does
not allow us to plan. The very fact that they keep doing this in the same or
similar manners means that we can't plan for the future updates or service
packs. We can't get upgrades included into a budget because there is no
schedule, no prior notice and no defined pricing. Then their maintenance plan
is a hard sell as well because the price history just doesn't support the
current rate and the fact that they keep having fire sales at least
semi-annually.
They are the problem, why can't you see this? Or are you just able to
reach into your wallet every time someone asks you for money? Where is the much
tooted SP5 ("soon to be released") that has now turned into the one week fire
sale upgrade offer in the middle of the Xmas holidays? There is very little
difference between Altium's behaviour and a board shop that calls to tell you
that in the future they cannot guarantee deliveries better than a one year
window and pricing will not be set until shipment date. How long would you
allow with that practice? Yes it is not a perfect analogy but similar in many
ways.
Sincerely,
Brad Velander
Senior PCB Designer
Northern Airborne Technology
#14 - 1925 Kirschner Road,
Kelowna, BC, V1Y 4N7.
tel (250) 763-2329 ext. 225
fax (250) 762-3374
-----Original Message-----
From: Tony Karavidas [mailto:[EMAIL PROTECTED]
Sent: Monday, January 02, 2006 12:52 PM
To: Protel EDA Discussion List
Subject: Re: [PEDA] 6.0 ?
SNIP
It's sort of like getting a meal for free at a restaurant when the
service has been bad. They are trying to redeem themselves and say yes we've
had some problems but let this be a token of our appreciation of you as a
customer. You want to eat for free for the rest of your life because someone
didn't cook your steak right once?
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