Ian Wilson wrote: > Hamid, > > It looks to me like Bob chose this group rather than direct contact (phone > or email) to Altium or via their forum (where the support bods and the > developers are very active). His choice - not a reflection on the support > Altium are giving. If you have not seen the level of involvement by a wide > selection of Altium people in supporting their product via their forum then > I would suggest it might be worth your time having a look over the > archive. You would have to register and I know that this will be > uncomfortable for some for some reason. But your statements on Altium > support don't really match what is happening elsewhere. > > Bob has options other than this forum. Turning his use of this forum into > a slag against Altium support seems a bit weird to me. Does anyone else, > that is also a member of the Altium forums, find Hamid's statements at > least a little unfair? > > regards, > Ian
However, I can't help but notice that someone with a >>couple of weeks old $3K software has been cut loose by Altium and has to >>seek answers on a forum rather than calling up Altium. Did Bob say he had been cut loose?? >> >>Having to turn to fellow users for any and all help is an acceptable and >>even expected path for a 5 year old orphaned software, but for the >>latest and greatest things from Alitum... that does not sit well with me. >> Perhaps we just have a very functional support community & Bob likes to make use of it. The techserve community has probably been in existence for almost as long as the web ( if not longer as then we wouldn't have known about it ;-) >>Hamid > Hamid, Ian, Yes I agree. Given the consistently negative attitude toward the product and its creator I would suspect that Hamid might find something else more suitable that will cause him less grief. It's either that or you would have to wonder who he works for ;-) Don ____________________________________________________________ You are subscribed to the PEDA discussion forum To Post messages: mailto:[email protected] Unsubscribe and Other Options: http://techservinc.com/mailman/listinfo/peda_techservinc.com Browse or Search Old Archives (2001-2004): http://www.mail-archive.com/[email protected] Browse or Search Current Archives (2004-Current): http://www.mail-archive.com/[email protected]
