Hamid,

If you were alert during the holiday period, you would have noticed a 
couple of automated "out of office" replies to postings on this forum from 
one of those "non-existent" Altium monitors.  He apparently forgot to turn 
it off when he went on holiday.

In case you missed it - this forum is hosted by one of your competitors 
(TechServInc - http://www.techservinc.com ).  It is NOT an independent 
host, and it is NOT affiliated directly with Altium.  Perhaps that explains 
the less than overwhelming presence of Altium factory tech support here, 
and the reason that Altium contact concerning problems discussed here is 
most frequently dealt with off-line.

If you have a legally registered copy of any Altium product, there 
shouldn't be any reason not to register on the Altium site for their 
OFFICIALLY supported forum.  That is where you would find a very active 
representation of both knowledgeable users, and Altium technical 
staff.  Several years ago, this was one of onlly two forums where Protel / 
Altium topics were exchanged.  After Altium created their own forum, this 
forum and the other faded into insignificance.  A few of us continue to 
monitor here, and help when we can; however, the real action is on the 
official Altium forums.

If you are unhappy with Altium products, and Altium support practices, I 
would be willing to post the contact information for other products you 
could buy and try - I have all of the significant EDA contacts in my 
Rolodex.  They too have company supported forums for registered users.  You 
also might find one of those forums more receptive to the constant whining 
and negativity that seems to be common here in recent months.

Harry Selfridge
VP Engineering
Encore Engineering Services and Products
Anaheim, California

At 08:44 AM 1/18/06, you wrote:
>Brad Velander wrote:
>
> >Altium has always "unofficially" monitored this forum, although they 
> typically have not  posted to the forum.
> >
>At least one long term member vehemently asserted in the very recent
>past Altium does NOT monitor this forum.  I am sure he will have a
>different interpretation that yours and mine -- coincidence, cosmic
>alignment, hallucination from the medications (she never got a call)....
>
>Hamid
SNIP 


 
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