Ben,

You might forward the following to the people who
changed the
system.

John

--------------------------------------------------
Fundamental
principle for making an old system look prettier:

If you want
to make the interface to an old system look prettier, don't make any
changes to the old system.  Just write a program that takes the output
from the old system and reformats it in a prettier way.   But let the old
system keep doing what it has been doing successfully for
years.

That means the old system will keep doing what it has
been doing forever.  No problems with the new system will ever cause any
data to be lost.  And whenever the new system has problems, people can
just get the data from the old system.

I worked in IBM
research & development for 30 years.  And I coined a universal mantra
that is just as applicable today as it ever was:  "Whenever you
depend on a computer to do anything, you're asking for
grief."

But there are ways to compartmentalize the grief
to keep it from spreading.
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