On 8/22/19 4:30 PM, Mickael Istria wrote:
On Thu, Aug 22, 2019 at 8:27 PM Eric Williams <ericw...@redhat.com <mailto:ericw...@redhat.com>> wrote:

    Are the forums active these days? I'm wondering if it makes sense to
    still allow posts there, or if we should direct all questions onto
    mailing lists, where they are likely to be seen by developers.


I also have concerns about those forums and having in our infrastructure such a support channel that we don't seem to monitor. If we don't want to commit or give the impression of committing to user support, it would be better to shutdown the related channels and let people move to other unofficial channels like StackOverflow, as they already do by the way.

Agreed, I've never monitored the forums and I was under the impression that they were shutdown (though that could have been something else). I would prefer to keep it to mailing lists and BZ, though I'm planning to start monitoring Twitter and StackOverflow more regularly.


Eric
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