On Fri, Mar 3, 2017 at 9:33 AM, Rich Shepard <rshep...@appl-ecosys.com> wrote:
> On Fri, 3 Mar 2017, Bill Barry wrote:
>
>> Did you try Ctrl-Shift-R on the page in question. This loads a completely
>> new page, bypassing the cache.
>
> Bill,
>
>    Just tried this but there's no difference. This is quite a challenge, and
> frustrating, too.
>
>    Keep the suggestions coming!
>

There used to be a Refresh Firefox feature that resets the preferences
to default levels and does some other cleanup. I don't see it in my
current version, but you might still have it.

https://support.mozilla.org/t5/Procedures-to-diagnose-and-fix/Reset-Firefox-preferences-to-troubleshoot-and-fix-problems/ta-p/1340

There is also the choice of restarting Firefox with Add-Ons disabled
which you can get to by going to the url about:support  . This might
or might not apply to you.

Bill
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