On Mon, 1 Jan 2024, [email protected] wrote:
Here is my issue. I have put in a lot of time trying to solve this, but have
made zip progress. I even posted on the Xfinity forum but have received no
replies (lots of views though)
My Comcast/Charter email is unreliable
[... lots of good testing material snipped ...]
Mail from charter to comcast does not arrive at comcast
Mail from comcast to charter does arrive at charter
Mail from charter to Gmail does arrive at Gmail
Mail from Gmail to charter does arrive at charter
My initial assessment is that it's Comcast's problem. Without any
further information, I'd say that Comcast is silently deleting or
withholding the messages from Charter.
I've never used Comcast e-mail, and I don't know what filtering
techniques its system employes, so here are two WAGs:
Have you checked your Comcast spam folder for your Charter messages?
Does Comcast have a way to check (and hopefully whitelist) messages it
thinks might be spam?
Since you never received a "message not delivered" error regarding
your Charter-to-Comcast messages, my thinking is that they were
delivered but were somehow blacklisted or marked as spam.
But that's all I've got. Your testing is otherwise very thorough and
exactly what I would have done.
--
Paul Heinlein
[email protected]
45°22'48" N, 122°35'36" W
