Thank you ... good advice. -----Original Message----- From: PLUG <[email protected]> On Behalf Of Tomas Kuchta Sent: Friday, January 5, 2024 6:32 AM To: Portland Linux/Unix Group <[email protected]> Subject: Re: [PLUG] email issues
On Fri, Jan 5, 2024, 01:29 <[email protected]> wrote: > I put my charter IP address into http://mxtoolbox.com/SuperTool.aspx > and received info that my IP address was blacklisted ... on the > Spamhaus ZEN blacklist. I have no idea what that means. I assure you > no one in this household is doing bad stuff on the internet. > > Charter support told me to contact my router manufacturer (Why, I > wonder?). > > The quote I got from Charter was > "There is no way to assign this issue as it does not involve > accessibility of services. And would not be able to further escalate the > issue." > I see it as involving accessibility of services ... my charter email > does not work, but I have had no success explaining that. > > Have I lost Charter as my cable provider? Does anyone have advice on > what I can do? > > -mark > I do not believe that it matters if your home IP is blacklisted or not. That is because the sender is Charter with their IP, not yours. Charter needs to make sure that their IP is not blacklisted, and they like do. Why rolling the boulder up hill like Sisyphus? This is waste of your time. The wise thing to do is not to use ISP email at all and use third party such as fastmail/protonmail/gmail/outlook/... anything, but the ISP - as suggested here by number of people. If you still have a problem, that would be worth debugging and resolving. If you switch the email provider, make sure to update your email with your ISPs, so that thei can reach you. Hope this helps, Tomas >
