If you have created a backup config, you can restore it after the factory reset, if necessary or desirable. The goal of my suggestion is just to rule out an accidental misconfiguration of some obscure setting that might be preventing the connection.
On Fri, May 12, 2023, 05:47 Ben Koenig <techkoe...@protonmail.com> wrote: > ------- Original Message ------- > On Friday, May 12th, 2023 at 5:15 AM, Tomas Kuchta < > tomas.kuchta.li...@gmail.com> wrote: > > > > > . > > > > > > I'd think that Russell's suggestion about backup + reset to factory + > > update to the latest firmware + reconfigure is the least costly and > > intrusive option to start with. > > > > If you still cannot connect to the wifi hotspot after that - then it > would > > be prudent to start trouble shoot. Let's cross that bridge when .... > > > > -T > > A factory reset is the MOST intrusive option because you are little wiping > out all data and preferences on a device and taking it offline. Remember > that the device is currently functioning as intended on other networks so > why mess with that? So before making changes to the configuration or > firmware we should try to isolate the point of failure. Isolate the > problem.... then root cause. > > Something about this Verizon hotspot network is different from the others. > What is it? > > By far the easiest thing to do here is change the Verizon hotspot to > broadcast an OPEN network, no encryption. If that works then we know > more-or-less where the problem is. > > Not saying this is a solution. OPEN encryption should not fail on any > device and will tell us if the Verizon hotspot is using an encryption > scheme that the Bullet M2 can't handle. > -Ben >
