On 12/22/2010 12:50 PM, mouss wrote:

The real role of the AV here is to block smtp except to the submission server. but that's only for "residential" users who don't have a firewall to do that. even for such users, a host firewall (Comodo is free) is a better tool at that.

but not sure OP can ask his users to disable smtp scanning on their hosts.

I'm confused here - the Avast is at the end users computer, right?

Pretty simple. If the user enables Avast mail scanning, and mail can't be sent, then they disable Avast e-mail scanning and it works, tell the user to disable e-mail scanning.

Back when I worked at an ISP, we must have told that to users a dozen times a week.

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