In a message dated 8/6/01 7:04:54 PM, [EMAIL PROTECTED] writes:
> A friend has a 5300 that adamantly refuses to install an Apple
>CD-ROM (he's tried three of them). Is it possible that the motherboard
>is
>faulty, and, if so, would this be eligible for the extended warranty
>program?
>Paul
>
Paul,
If it has refused to recognize 3 Apple branded external drives, I would guess
that there is a s/w problem.
No, the REA specifically excludes other problems not specifically included in
the program, so let's hope it is not the mobo.
Brent
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