is this company still in business?

[powermail]

i "purchased" powermail online on friday; it's now tuesday, my credit card 
hasn't been charged, and i haven't heard one peep out of ctmdev. my demo copy 
has way more than 200 messages in its database and i can't use it, so i'm 
grappling with webmail...might anybody be able to suggest what the hell's 
going on? is this company always this unresponsive? if it is, i want to cancel 
that charge before it goes through.