Peter and Georgina Bowater wrote: >...........Our new G5 multi processor is still being repaired for the second time in less than four months..............Apple they suggested that we employed a lawyer if we wanted to....................That smacked of mild intimidation and complete contempt for our rights and our unfortunate situation for which Apple are entirely responsible.................One thing is certain, Apple have no intention of changing this rule however many customers and fans it might drive away...............
Hello Peter and Georgina They probably don't, judging from your dreadful experience with them. Equally, like many conglomerates in this industry with a very significant market share, they rely on having so many customers that your voice is but mist in the Scottish Highlands or anywhere else in the world where the sound is drowned out by complacency and arrogance. Getting into lawyers generally only profits lawyers, because even if you win, your time and energy taken up in the process is rarely adequately compensated. Your only course of action is to take your business elsewhere, which by the sounds of it will not bother them one bit, but hopefully will give you some satisfaction of not using their products any more. Of course, Microsoft have been known to get the steam roller out from time to time, but you can but try. I wish you both every success. Kindest regards Norman Norman Childs Mobile: +44(0)7831 519217 Tel: +44(0)1256 767611 Fax: +44(0)1256 767612 Website: http://www.greenshoots.co.uk =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
