Generally Macs are built superbly and there is a vast amount of software out there - from OS 9 to OS X to Open Source. So these comments are somewhat spurious.
The question here is about Apple Support. Generally it is very good and a lot better that just about any computer manufacturer out there.
Unfortunately in the case of the original postee it has proven well short of what one would normally expect.
All I can suggest is does anyone on the list have an Apple contact they could use to help the original postee? That might be a way to get something moving!
regards
Richard Earney
-- http://www.method-photo.co.uk
On 21 May 2004, at 20:29, Richard Kenward wrote:
At least PC users have great choice of what they run his programmes on, and have the ability to build or have built to their own specs!
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