If you must reinstall, you could get the users Product key from the sticker on the machine. When that is not able to be read, there is software available to get that key before you reinstall.
Then, reinstall without a connection to the internet. This should give you options from there: http://pcsupport.about.com/od/osproductkeys/f/change-product-key-windows.htm HTH, Tracy _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/000201cebdec$457ffbb0$d07ff310$@powerchurch.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.