Jeff Johnson wrote: > Michael: I have done this on everything since day 1. Well maybe I got > in trouble a couple of times and started it somewhere early on. I don't > have them sign anything because nowadays I have been working with my > core customers for over 15 years. What I do is get the bulk of the > application working and distribute it. I have the customer put it > through it's paces and ask them if it is what they expected and does it > meet their needs. If they say yes, I bill them and move on to the next > phase. I do this with hourly and bid. When I add a feature or a > report, I handle it the same way. > >
The big difference between your scenario and mine is that I'm not working with long-time customers but in fact NEW customers, and those folks may be of the mindset "why do I have to test this...isn't that your job?" I certainly run my own testing, but many times, especially in a scenario where I'm a very small company (1!), the end-user may do something that I didn't consider. You know the kind of customer I'm talking about--the ones who want the off-the-shelf product that is flawless....and we all know that with custom written software, that "flawless" idea is simply not realistic. -- Michael J. Babcock, MCP MB Software Solutions, LLC http://mbsoftwaresolutions.com http://fabmate.com "Work smarter, not harder, with MBSS custom software solutions!" _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
