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[task #744] Latest Modifications:
Changes by:
Benoît Audouard <[EMAIL PROTECTED]>
'Date:
dim 12.09.2004 à 14:25 (GMT)
------------------ Additional Follow-up Comments ----------------------------
Thanks for fast answer... take time though to be sure the procedures are robust
vs implementation
This time, you had no way of warning the users / project admins (apart
linuxfr). Having a list of project admin available for warning by mail would be
fine...
My proposal of www.gna.org / gna.org that could be differentiated in case of
emergency is a simple / easy to remember way of access for users... If you want
to have a http://emergency.gna.org : that will do (just put it in the FAQ which
may not be accessible when it's down... so it has to be easily remembered). You
may put there planned downtime (which do not happen that often)
I agree that a wiki is a place for breakage, as a ML for spam... there will
always be bad guys out there :-( The important thing is that there remains a
way to contact the admin / be informed, and this place must be known.
BTW, tuxfamily.org had a similar problem today : power outage at lost-oasis ;-)
maybe they have the same cleaning lady as linuxfr :-))
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[task #744] Full Item Snapshot:
URL: <http://gna.org/task/?func=detailitem&item_id=744>
Project: Gna! Administration
Submitted by: Mathieu Roy
On: dim 12.09.2004 à 08:41
Should Start On: sam 11.09.2004 à 22:00
Should be Finished on: lun 11.10.2004 à 22:00
Category: Services Functionalities
Priority: 9 - Immediate
Resolution: None
Privacy: Public
Assigned to: None
Percent Complete: 0%
Status: Open
Effort: 0.00
Summary: emergency homepage
Original Submission: We definitely need an emergency homepage, as suggested by
Baud123, to be able to inform user easily in case all system go offline. This
page must be on another location that gna machines (otherwise it would probably
not help much). An account on this machine should be accessible through ssh to
gna admins + virtual domain.
We could set emergency.gna.org -- if we use a gna address, it means that the
secondary DNS must be a working thing.
Commentaires
------------------
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Date: dim 12.09.2004 à 14:25 By: Benoît Audouard <baud123>
Thanks for fast answer... take time though to be sure the procedures are robust
vs implementation
This time, you had no way of warning the users / project admins (apart
linuxfr). Having a list of project admin available for warning by mail would be
fine...
My proposal of www.gna.org / gna.org that could be differentiated in case of
emergency is a simple / easy to remember way of access for users... If you want
to have a http://emergency.gna.org : that will do (just put it in the FAQ which
may not be accessible when it's down... so it has to be easily remembered). You
may put there planned downtime (which do not happen that often)
I agree that a wiki is a place for breakage, as a ML for spam... there will
always be bad guys out there :-( The important thing is that there remains a
way to contact the admin / be informed, and this place must be known.
BTW, tuxfamily.org had a similar problem today : power outage at lost-oasis ;-)
maybe they have the same cleaning lady as linuxfr :-))
-------------------------------------------------------
Date: dim 12.09.2004 à 13:50 By: Mathieu Roy <yeupou>
"From a user point of view, as admin of a project, my requirements are :
- to be informed when it happens, when it's restored
- to get a planned date for restoration of service
- be told whether there's data loss or not (and what I should have done to
avoid data loss)"
And that's the kind of information we usually provide, so there's no problem
providing these. This remark will be taken into account when writing the
template for the emergency website.
"For example, you could have a http://www.gna.org hosted on another"
As currently gna.org eq www.gna.org and since it makes sense to do so, I do not
think we could do it that way without creating confusion.
An url that always work will be provided and will be the meeting point in case
www.gna.org/gna.org does not work.
"For hosting, you may ask several LUGs, maybe one can provide you with limited
hosting :
- a homepage for information (users have to find something interesting there,
or they will forget this URL...)
- maybe a wiki (as was done with tuxfamily.org...)
- perhaps a ML for emergency situations (that project admins are advised to
subscribe to)"
Emergency will be an homepage, I think that what fit most to the current need
(gna admins having a place where they can put gpg-signed messages) without
being to big to maintain (a wiki looks like a thing for endless breakage ; we
do not intend to have troubles longer than 24h long frequently, and surely not
weeks).
"Last : for backups, they should be externalized if possible - either on user
side : for cvs that's easy (but not for support/bugs...)
- or by server side : maybe a regular rsync (but once gna grows it becomes more
and more heavy...)"
We already have such backups, even if projects are still advised to maintain
their own backups.
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Date: dim 12.09.2004 à 13:14 By: Benoît Audouard <baud123>
I was not far for my previous request, as it was support #218 : reread the
(full) discussion...
