They actually controled my computer. I had to install a
little program and give them an access code so they could get into it. I
trust the guys at sweetwater because I've been dealing with them for a long
time. Waves also did it for me. It's not a security risk if that's what
you are concerned about, and it saves me a boatload of time and anguish.
Gord
-----Original Message-----
From: David Eagle
Sent: Wednesday, November 26, 2014 7:43 AM
To: ptaccess@googlegroups.com
Subject: Re: Where are we as far as the ILok Manager?
Hi Gordon, when you say someone did it for you remotely, do you mean they
remotely controlled your computer, or did they manage to just do it for you
without remotely controlling your computer? If the latter, then I may look
into that, otherwise I’ll just wait for a friend to help me.
Thanks.
On 26 Nov 2014, at 07:28, Gordon Kent <dbmu...@cybernex.net> wrote:
Hi:
You probably could have someone from avid support do the authorization for
you remotely. I had gotten my pt11 from sweetwater and they did it for me
in a jiffy. Now that doesn't let ilok off the hook. I have managed to
stumble through it on windows with a combination of NVDA and Jaws ocr, but
it's really hit or miss and I'm always afraid I'm going to mess something
up.
Gord
-----Original Message----- From: Chris Smart
Sent: Tuesday, November 25, 2014 11:10 AM
To: ptaccess@googlegroups.com
Subject: Re: Where are we as far as the ILok Manager?
they're apparently still working on it *sigh*
Luckily for the sighted help, the process is not difficult.
In my case, I recently picked up Eiosis Air EQ and some more things
from Slate Digital. In both cases, you get a license redeem code.
Run the iLok License manager, log in with your iLok account name and
password, and I suggest you have someone click the box to remember
this in future to speed things up.
On the left of the screen are your locations which can accept
licenses. Usually this is the name of your computer and any attached
iLok's which are detected.
On the right-hand side of the screen are all your licenses. Clicking
on a destination on the left may simplify the list on the right for
your sighted help by only showing which licenses are on that attached
iLok.
There are four buttons on screen for doing things like redeeming
licenses, copying licenses, etc. You only see text which identifies
what each button does when you hover over them with the mouse. So
don't do what I did and ask your help to look for redeem or activate,
because they won't see that until the mouse is on the buttons.
Find the redeem button and click it, then paste in the long code you
got with your plug-in. Next, a destination dialog pops up and you
simply click on the name of your iLok. That's it.
It irritates me to no end that we can't do this ourselves, since
really, it's nothing more than a copy and paste operation.
Chris
At 10:33 AM 11/25/2014, you wrote:
Is the Ilok Manager still not accessible? I've not had a need to try it
in quite some time, but here in the next couple months, there are some
plugins that I really highly am considerring either purchasing, or asking
for for Christmas. The only thing is, they use ILok. My mom has very
very gladly agreed to help me get things transferred if needed, bless her
heart, but it really would be nice if I didn't have to rely on her each
time I need something done. I know we were working closely with Pace
Antipiracy, so was just wonderring how responsive they're being, if any.
I'm not saying I've totally lost all hope, as I most certainly haven't.
This however said, I really really think we need to continue letting them
know how crutially important this is! When PT 11 was first released, I
understand that they had a lot of things on their plate at that time, as
they needed to be sure that licensing worked in general with the new PT
11, which I'm sure behind the scenes took quite some time and testing.
Let's be 100 percent fair. They had bigger things on them at that time
than to really worry right then about accessibility issues. I'm not
saying that it's an excuse to totally deny accessible access. Please
please please! don't misread what I am trying here to say. All I'm
saying is, it took a back seat. And, you know, ok, that's fair. They
did indeed have other things they had to deal with. I'm very much willing
to respect that fact. Actually, I'm willing to respect it more than I
initially anticipated that I would be. This said however, we're a fair
ways now into the 11.X cycle. I'm not exactly sure what the most recent
11 build is, Last I knew, I think it was like, 11.2, wasn't it? Anyway,
point is, I think they've had some time now to probably settle a bit down
with stuff. Again, don't misinterpret what I'm trying here to convey.
I'm not saying that accessibility shouldn't be a priority. It should be!
I just wonder if we're at a stable enough point where we can start
contacting them again to figure out what is going on, and make sure
they've not forgotten us. I love ProTools, but this is the one pet peeve
that I have which really irritates me to absolutely no end!
Chris.
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