Hi, all,

 

I've got a ProTools HD Native system running PT 12.3.1, and my "control
surface" is a c24.  PT sees my HDIO interface and lets me select that
playback engine, but it doesn't see the C24.  The c24 says it's offline, so
I know it's not being recognized.  Network lights show activity on both the
mac and c24 sides. There is nothing indicating the control surface is
present in the Setup menus of ProTools.

 

Incidentally, this is a new system that has never been connected.  This is
not a case where the c24 was once there and now isn't.

On the c24, Line out 1-8 is going to analog in on the HDIO, and ProTools In
on the C24 is going to Analog outs 1-8 on the HDIO.

What am I missing here? Looking at the manuals, but figured I'd ask here,
too.

 

Thanks, and happiest of holidays to everyone!!

Satauna 

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