Hey, Slau and all,
We got it to work! YES!!!!!! Slau, we’d actually gone into exactly where you’d mentioned, setup > peripherals, and enabled the Ethernet port scan, but it didn’t find anything. Turns out we thought the cable we were using to go between the Mac and the c24 was a crossover cable but it wasn’t. We changed how it was connected to the network and it picked the C24 right up. Thanks! Satauna From: ptaccess@googlegroups.com [mailto:ptaccess@googlegroups.com] On Behalf Of Slau Halatyn Sent: Tuesday, December 15, 2015 7:40 PM To: ptaccess@googlegroups.com Subject: Re: getting PT to see my C24 Hi Satauna, Saw your direct message before I saw this one so, just responding here as well, although in a condensed fashion. See my other message for more detail. Ethernet tab of the Peripherals dialog under the Setup menu. Enable the Ethernet port checkbox and select the C|24 from the pop-up menus. If it doesn't work the first time, reboot the computer and try again. I had an invisible C|24 the first time I ran the v12 beta and it worked after a reboot. Let me know if that works. Best, Slau On Dec 15, 2015, at 4:54 PM, Satauna Howery <sata...@gmail.com> wrote: Hi, all, I’ve got a ProTools HD Native system running PT 12.3.1, and my “control surface” is a c24. PT sees my HDIO interface and lets me select that playback engine, but it doesn’t see the C24. The c24 says it’s offline, so I know it’s not being recognized. Network lights show activity on both the mac and c24 sides. There is nothing indicating the control surface is present in the Setup menus of ProTools. Incidentally, this is a new system that has never been connected. This is not a case where the c24 was once there and now isn’t. On the c24, Line out 1-8 is going to analog in on the HDIO, and ProTools In on the C24 is going to Analog outs 1-8 on the HDIO. What am I missing here? Looking at the manuals, but figured I’d ask here, too. Thanks, and happiest of holidays to everyone!! Satauna -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to <mailto:ptaccess+unsubscr...@googlegroups.com> ptaccess+unsubscr...@googlegroups.com. For more options, visit <https://groups.google.com/d/optout> https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
