Hello. This is the latest to what is going on with my install and uninstall
problem of the prs software. Yesterday I spent over an hour on the phone
with a tech person at plextor. He was very nice and helpful, more
considerate than most customer service people. We went through the registery
and cleaned out what was in there regarding the software. I then went back
through thoroughly and did not find anything else to clean.
It still shows that the software is still there in ad/remove programs and
will not let me install or uninstall it. I keep getting the error messages
that I had posted before.
I did a find and cleaned up any software files that were in the windows
temporary folder. I also did disc clean afterwards. I have ran out of things
to do. It is not finding anything in the find any more.
I'm very puzzled and frustrated at the situation. Does anyone have any other
ideas as to how I can remove this program out of the ad/remove programs
area. I think that if i could get it out of there my problem might be
solved.
I sure would appreciate any help.
Sharon



---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to