On 8/2/2010 12:54 PM, Brian Curtin wrote:
On Mon, Aug 2, 2010 at 11:39, Ralf Schmitt <r...@brainbot.com
<mailto:r...@brainbot.com>> wrote:
Benjamin Peterson <benja...@python.org <mailto:benja...@python.org>>
writes:
> Please, let's stop messing with the tracker for everything. I think
> the current set up works reasonably well, and we should focus on the
> real problem: manpower
Two months ago, I discovered and reported that about 1/5 of open issues
had no responses. Is that 'reasonably well'? I do not remember other
reports on that, at least not for a few years. A 'show unanswered' link
might make it easier to recruit people to be first-responders by making
it easier to do first response. This hardly amounts to 'messing with the
tracker'. Rather, it is using the current mechanism by adding a link.
Ignoring issues (probably even with some patches attached) will drive
contributors away. That's not the way to increase manpower.
As a said before, I think people who have posted, certainly people who
have had fixes committed, should get an invitation letter. One
suggestion on that could be to click 'show unanswered' if that were
available.
Overall the "no response" query just passes the buck. Let's say we get
that query down to zero issues. What does that give us? Now we have 500
issues with 2 responses. Sure, it makes further correspondence more
likely, but it's not solving any real issues and making any measurably
significant impact.
If a question response elicits no answer, the issue can be closed as
out-of-date. But several times in the past two months, first responses
have lead to more responses from both OP and developers who watch the
tracker message list. Some have been closed as fixed already. Example:
http://bugs.python.org/issue3874
The OP's first response was to gripe about no response earlier. His
second was to write an entry that Georg could cut, paste, format, and
commit.
--
Terry Jan Reedy
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