Jonathan, Spot on (British?), Bull eye (American), Das Stimmt / Genau (German) on your observation on first port of call for new users who are use to non FOSS software for forum support.
I wonder why I don't like forums :-), not a member of QGIS forum. Noli On 4/4/12, jonathanmou...@warwickshire.gov.uk <jonathanmou...@warwickshire.gov.uk> wrote: > I think the bigger issue evidenced by this users question is that s/he > doesn't know where these things are or that they exist. In my experience > the for most non-Open Source software that doesn't come with an expensive > support contract, the way you get support is via a forum; that would > certainly explain why its the first port of call for new users. > A relatively quick "win" would be the QGIS website making it clear what > the avenues are and how to get to them in a nice obvious clean page. > Jonathan > > > > From: Tim Sutton <t...@linfiniti.com> > To: Gary Sherman <gsher...@geoapt.com> > Cc: qgis-...@lists.osgeo.org, qgis-developer List > <qgis-develo...@lists.osgeo.org>, qgis-user <qgis-user@lists.osgeo.org> > Date: 03/04/2012 22:26 > Subject: Re: [Qgis-psc] Re: [Qgis-user] Closure of forum > Sent by: qgis-user-boun...@lists.osgeo.org > > > > Hi > > On Tue, Apr 3, 2012 at 11:04 PM, Gary Sherman <gsher...@geoapt.com> wrote: >> I received this from a forum user: >> >> "I have seen that this forum is closing and I'm wondering where > conversations unrelated to questions and answers will go to now? i.e. > experiences in using QGIS, directions for development, resources being > developed to support QGIS, training events, etc. " >> > > Don't the mailing lists cover all that? I know email is old school but > it works and at least we are not making people use usenet... > > There is also stackexchange... > > Regards > > Tim > >> Your thoughts are appreciated. >> >> -gary >> >> =-=-=-=-=-=-=-=-=-=-=-=-=-=-= >> Gary Sherman >> GeoApt LLC >> http://geoapt.com >> Founder, Quantum GIS >> Chair, QGIS PSC >> Book: >> http://geospatialdesktop.com >> "We work virtually everywhere" >> =-=-=-=-=-=-=-=-=-=-=-=-=-=-= >> >> >> >> >> >> >> >> >> >> _______________________________________________ >> Qgis-psc mailing list >> qgis-...@lists.osgeo.org >> http://lists.osgeo.org/mailman/listinfo/qgis-psc > > > > -- > Tim Sutton - QGIS Project Steering Committee Member (Release Manager) > ============================================== > Visit http://linfiniti.com to find out about: > * QGIS programming services > * Mapserver and PostGIS based hosting plans > * FOSS Consulting Services > Skype: timlinux Irc: timlinux on #qgis at freenode.net > ============================================== > _______________________________________________ > Qgis-user mailing list > Qgis-user@lists.osgeo.org > http://lists.osgeo.org/mailman/listinfo/qgis-user > > > > > This transmission is intended for the named addressee(s) only and may > contain sensitive or protectively marked material up to RESTRICTED and > should be handled accordingly. Unless you are the named addressee (or > authorised to receive it for the addressee) you may not copy or use it, or > disclose it to anyone else. If you have received this transmission in error > please notify the sender immediately. All email traffic sent to or from us, > including without limitation all GCSX traffic, may be subject to recording > and/or monitoring in accordance with relevant legislation. > _______________________________________________ Qgis-user mailing list Qgis-user@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-user