Mark Delany writes:
> If you don't need it to be onsite support, then does it matter where
> the support comes from?
Time zones. I have a customer in India. If I stay up late enough,
the very end of my waking hours overlaps with their business day.
Plus, if you're needed on site, being on the same continent is a
help. It's a twenty-hour trip to India for me.
Plus there's jet lag. I did some qmail training the first day I got
there, after two missed flights and a four hour layover in Dubai.
About three or four times I woke myself up with the sound of my own
voice. Very strange to wake up talking, and to realize that you have
NO IDEA what you should say next. :)
--
-russ nelson <[EMAIL PROTECTED]> http://russnelson.com | If I knew the
Crynwr sells support for free software | PGPok | destination of the
521 Pleasant Valley Rd. | +1 315 268 1925 voice | handbasket, I never would
Potsdam, NY 13676-3213 | +1 315 268 9201 FAX | have gotten into it!
