On Tue, 19 Dec 2000, Russell Nelson wrote:
> Mark Delany writes:
> > If you don't need it to be onsite support, then does it matter where
> > the support comes from?
>
> Time zones. I have a customer in India. If I stay up late enough,
> the very end of my waking hours overlaps with their business day.
> Plus, if you're needed on site, being on the same continent is a
> help. It's a twenty-hour trip to India for me.
It's 24 hours from Sydney to Ottawa :) And then there is the 15 or 16 hours
timezone difference.
>
> Plus there's jet lag. I did some qmail training the first day I got
> there, after two missed flights and a four hour layover in Dubai.
> About three or four times I woke myself up with the sound of my own
> voice. Very strange to wake up talking, and to realize that you have
> NO IDEA what you should say next. :)
You have to be asleep to do that? I do that when I'm wide awake! :)
--
Regards
Peter
----------
Peter Samuel [EMAIL PROTECTED]
http://www.e-smith.org (development) http://www.e-smith.com (corporate)
Phone: +1 613 368 4398 Fax: +1 613 564 7739
e-smith, inc. 1500-150 Metcalfe St, Ottawa, ON K2P 1P1 Canada
"If you kill all your unhappy customers, you'll only have happy ones left"