I'm running Courier (I haven't had the time to plan out a Dovecot transition).
I've tested and re-tested what is happening with the spam-marked messages. Both from SM and from a ssh session (moved the files manually). In both cases, the file ends up back in the .spam folder within a second of being moved. Hopefully when I deploy a new server (over the weekend), this will stop. Patrick M. Ring P. Ring Technologies Louisiana Web Host, LLC. 985-868-4200 -----Original Message----- From: Eric Shubert [mailto:e...@shubes.net] Sent: Wednesday, July 28, 2010 6:40 PM To: qmailtoaster-list@qmailtoaster.com Subject: [qmailtoaster] Re: Spambox troubles Patrick Ring wrote: > I said "so it stays" because I have been trying to use the > Squirrelmail "Move" function to move the messages into the Inbox. > However, it looks like they've moved, but when you check the Inbox the > message(s) is/are not there. Clicking back on the Spam folder reveals > they are right back there. I can move the marked messages to any > other folder except the Spam folder. > > Any ideas? My understanding is that messages are only moved to the spambox upon delivery. My guess is that somehow SM (or the underlying IMAP server) isn't updating the folder views properly. Which IMAP client are you running? > As for IMAP, it seems to confuse the end users when it is time to > delete messages. Outlook and Outlook Express just strike them out, > and then the user has to find the Purge function in a drop menu. I'm > working on educating them, but most of them are not young and computer > savvy. ;-) I knew that Outlook did that, but wasn't aware of OE doing so. The newer Win7 mail program (OE equivalent on Win7) handles imap in a better fashion (like you'd expect it to). Of course TBird also handles imap well. I encourage users to use something other than Outlook when they're not using features that require it (most users use it only for email). Outlook'03 is particularly troublesome, given its 2G .pst file limit and the fact that it stores all imap messages in the pst file even though they're on the server as well. Outlook'07 behaves a bit better in this regard (you can purge automatically, and full messages aren't stored in the pst), but it still has limitations, as well as having to compress the pst file occasionally. Not very user friendly. FWIW, you can change the "view" in Outlook so that it doesn't show the striked-out messages. They still need to be purged, but it appears like they go away. Also, they don't go into the 'deleted items' folder as you'd expect. I actually had a user that was using the 'deleted items' folder as a normal file for archiving! (What part of DELETED do you not understand?) I'm not yet aware of a good cure for Outlook users. :( I imagine that there would be a lot fewer of them if they understood how easily their pst file could become corrupt, and they'd lose all of their email and contacts and calendar information. Sometimes scaring them into switching works. -- -Eric 'shubes' ------------------------------------------------------------------------ --------- Qmailtoaster is sponsored by Vickers Consulting Group (www.vickersconsulting.com) Vickers Consulting Group offers Qmailtoaster support and installations. If you need professional help with your setup, contact them today! ------------------------------------------------------------------------ --------- Please visit qmailtoaster.com for the latest news, updates, and packages. To unsubscribe, e-mail: qmailtoaster-list-unsubscr...@qmailtoaster.com For additional commands, e-mail: qmailtoaster-list-h...@qmailtoaster.com --------------------------------------------------------------------------------- Qmailtoaster is sponsored by Vickers Consulting Group (www.vickersconsulting.com) Vickers Consulting Group offers Qmailtoaster support and installations. If you need professional help with your setup, contact them today! --------------------------------------------------------------------------------- Please visit qmailtoaster.com for the latest news, updates, and packages. To unsubscribe, e-mail: qmailtoaster-list-unsubscr...@qmailtoaster.com For additional commands, e-mail: qmailtoaster-list-h...@qmailtoaster.com
