Hi Gene,

you state a lot better what I was trying to say ...

Cheers,
Fritz

On Thu, 7 Jan 2010, Gene Amtower wrote:

> Been reading everyone's comments, and thought I would throw some
> thoughts into the mix...
>
> If SO is to be a Q&A forum, is it possible to create entries for FAQs
> based on discussions on the ML, rather than SO questions only being
> initiated on SO?  I'm thinking a Qx person should be able to enter a
> question and answer at the same time on SO in order to maintain a set of
> helpful entries there.
>
> Also, since SO is a broader tool than just the Qx community, I'm also
> concerned about how you sort out knowledgeable answers from SO noise due
> to non-Qx readers posting inaccurate answers to posted questions.
> Granted, I see it has a "voting" mechanism for helpful answers, but the
> Qx team can't control this voting, which can be manipulated.  How do
> they keep SPAM out of the answers?  How can the Qx team control the
> usefulness of the SO system to insure it's accuracy?
>
> Additionally, it seems that many questions on the ML go through a period
> of discussion and info sharing before coming to a conclusion on the
> issue involved.  I wonder if the ML is a better forum for discussions
> among the whole Qx team, while SO serves more as a place to find known
> answers to common questions for those who don't want to subscribe to the
> ML - i.e. build process configuration, theming, etc.  Also, the one
> entry in SO today provides an answer to a specific question on build-
> process configuration, but it's not very complete and would ultimately
> require a reader to locate the Qx documentation on build configuration
> files, so there should really be a link to the pertinent Qx docs.
> Without trying it myself, I would hope the SO provides the ability to
> embed links to the Qx site in any answers offered.
>
> Also, maybe it's possible for SO to be monitored by the core team, then
> have a link posted to the ML for needed discussion among the community,
> then provide a final answer back to the SO database.  This would keep a
> lot of "noise" out of SO, making it a better resource for non-ML users.
> It would probably be convenient to create an RSS-feed-reader mechanism
> that receives SO questions and posts them to the ML with the link,
> allowing the ML to monitor SO activity, while retaining the ML as a
> primary discussion tool among the active Qx team members instead of
> moving to SO for all discussions.
>
> All ML posts automatically generated from SO activity should include a
> link back to the SO post, so this would allow ML readers to locate the
> pertinent SO question easily, especially if there's an answer available
> that will enhance the info on SO.  Ultimately, keeping all of the extra
> ML noise out of SO will make it more effective for the broader Qx user
> community.  I think we still need the openness of our ML discussions, as
> they are among friends; meanwhile, SO is intended to serve more of a
> public service that would not benefit from internal discussions of Qx
> priorities and debates.
>
> Granted, all of this involves some extra legwork, but it might serve to
> avoid fracturing the Qx support community, while providing the
> additional improvements suggested by some wrt SO as a support tool.
>
> HTH,
>
>   Gene
>
> On Thu, 2010-01-07 at 15:53 +0100, Tobias Oetiker wrote:
>
>> Today thron7 wrote:
>>>
>>> I guess, if you give SO a chance, looking for answers (also in other
>>> areas, e.g. Javascript, PHP, Web application frameworks, ...), you will
>>> find it very useful. You will probably find that both searching existing
>>> questions, easily spotting relevant answers, voting and accepting
>>> answers, as well as answering, cross-linking answers and building up an
>>> easily accessible Q&A knowledge base makes it worthwhile.
>>
>> I agree ... I think for Q&A stuff SO is much better ... recently
>> when looking for answers, I increassingly find that google direts
>> me to SO and I am often rather amazed at the quality of the stuff I
>> find there, so the concept does obviously seem to work quite well
>> for other toppics, so why should it not for qooxdoo ...
>>
>> I am not saying the it is a replacement for mailinglists, but the
>> Q&A type questions are much better at home there ...
>>
>> cheers
>> tobi
>>
>

-- 
Oetiker+Partner AG              tel: +41 62 775 9903 (direct)
Fritz Zaucker                        +41 62 775 9900 (switch board)
Aarweg 15                            +41 79 675 0630 (mobile)
CH-4600 Olten                   fax: +41 62 775 9905
Schweiz                         web: www.oetiker.ch

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