I hope by now you've looked at _www.roadrunnermobility.com_ 
(http://www.roadrunnermobility.com)  and made  arrangements with them.  Be that 
as it may.  You 
can't imagine the  legal ramifications these days with DME working on 
wheelchairs not sold by  them.  The other side is being reimbursed by CMS for 
equipment not paid for  by CMS.  It is such a major business headache that most 
DME, 
"just say  no."
 
Since Invacare purchased RoadRunner Mobility in Janurary of this year, most  
of the field service is being done by them in North America.  This might be  
another issue with the local DME as Invacare pays Road Runner less money than  
they did the DME for service work done for the provider.
 
You and so many others may find yourself between a rock and a hard spot  
because of this.  Hence it is always wise to develop friendships with local  
DME's 
before you need them and not during an emergency.
 
Again, Best Wishes
 
 
In a message dated 7/17/2008 5:16:02 P.M. Central Daylight Time,  
[EMAIL PROTECTED] writes:

First  thing I checked. I'm feeling very urinated on and frustrated right 
now. There  are 3 Invacare dealers within 20 miles of me. None  of them will 
even 
 look at the chair. Why? Because I didn't buy it there. I bought it  from  an 
individual. You would think a certified dealer would provide service to its  
company  products, like Ford or Chevy, but not so. Their basic  answer  was - 
tough luck bud, but we'd love to sell you a  new one.  Greedy jerks. I have no 
idea how to get it fixed.

 
____________________________________
Date: Thu, 17 Jul 2008 11:18:53 -0400
From:  [EMAIL PROTECTED]
Subject: RE: [QUAD-L] bad chair
To:  [EMAIL PROTECTED]


Are you sure that the  levers are in the up position for driving versus 
pushing? 
 
  
____________________________________
 
From: William  Willis [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 16, 2008 2:08  PM
To:  quad-list@eskimo.com
Subject:  [QUAD-L] bad chair
guys, my invacare power chair has  died on me. The control box and batteries 
are ok because I tested them. Every  one of the lights on the control box are 
on. The 'gas gauge' is lit from one  side to the other and all the power level 
lights are  on at once.   The chair does nothing. Any ideas? 
  
____________________________________
 
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