0xdeadbeef;550555 Wrote: > Hell, this is so annoying. Why can't certain Squeezebox fans stop to > spam every thread that names the blatant bugs with their "we know > better what you want" attitude? > As said earlier, the community can't fix the bugs for you, what we can do is to explain that you might have options if you like to or have to keep the device.
Most of us aren't saying that you must get a server, we aren't saying that you want to have a server, we are just saying that getting a server might solve your problem since Logitech seems to be unable to fix it at the moment. I completely agree that you shouldn't have to do this, the device was clearly marketed to work without a server, so it's false marketing if you need a local computer to be able to use it. I'm just saying that it might be an option if you like to get out of your misery and start enjoying the music instead of being unhappy and keep complaining. 0xdeadbeef;550555 Wrote: > > And heck, if Logitech ignores all the unhappy users and doesn't show > any interest in fixing the issues for such a long time, it's not very > surprising that customers use the forum to utter their frustration. > Completely correct, I honestly don't have any problem with people complaining once or twice, I'm just getting tired of hearing it over and over again from the same persons. I know we have a problem, Logitech know we have a problem, everyone here really know we have a problem. I'm just frustrated that it's getting less and less lovely to be around here and try to help users when the complaints never stop. I could just leave all this mess to Logitech and ignore all the users with problems but for some strange reason I always seems to come back here with the hope of helping someone and making someone that's unhappy to be able to get happy again. I can't fix the bugs, Logitech have to do that, I can possibly help them to analyze and find the bugs but I can't fix them, it's just not possible without write access to the source code. I can provide patched solutions for users with their own server but I cannot fix the bugs on Logitech's central server (MySB), Logitech have to do that. However, what I can do is to describe to users with problems how they can get around the bugs if they don't want to wait for Logitech to fix them. I know you shouldn't _have_ to do this, I'm just saying that it's an option if you prefer to be happy instead of unhappy. 0xdeadbeef;550555 Wrote: > > Telling them that they don't have a problem or that they should shut up > is not a very sensible approach. Finally fixing the issues after all > these months would effectively stop people from complaining though. > Completely agree, we are just saying that since Logitech doesn't seem to be able to fix your problem, there is a solution which you _can_ use to fix most of them yourself by using a local server assuming you _want_ to. It's all a matter if you prefer to fix the problem yourself and start enjoying the music or if you prefer to continue being unhappy and complaining on Logitech. It's important that people complain when something isn't working but it's not important that the same persons repeat the same complaints over and over again. Everyone, including Logitech, understands that we have a problem. Does it really get you more happy to repeat it over and over again ? 0xdeadbeef;550555 Wrote: > > You would think that the Logitech management finally realizes that the > number of complaints in the forum and in Amazon reviews simply reflects > the situation. And honestly, demanding to move all these threads to a > faraway "complaints" forum that can be easily ignored is a slap in the > face of everybody who bought a SB Radio because he believed in > Logitech's promises. I've no problem with people complaining, I've no problem with people that doesn't want to solve their problem themselves. I'm just fascinated that some people seems to like to be in a state of unhappiness and like to repeat the same complaints over and over if something doesn't work, instead of just solving their problem themselves by either getting rid of the device or using one of the options that exists to temporary solve the problem until the manufacturer has solved it permanently. As I think I've said earlier, the Radio just can't be recommended at the moment for people that doesn't want to use their own local server. Logitech has not only advertised that this is an option, they have even described it as it's the preferred solution to use their central server instead of having your own. This is also the reason why I'm 100% sure Logitech is working really hard to solve these problems. However, no one here can tell you when and if the problems will be solved, we can only tell you how you may solve them yourself if you prefer to not wait for Logitech to do it. The solution with a local server isn't an option for some people, some people has purchased this device because it was advertised to work without a computer and don't want to have a local server. For these people I would recommend to try to sell or send back the device and possibly reconsider when the problems has been solved. However, for some people it's an option to setup a local server because they prefer to have a working system with a computer where they can enjoy the music instead focusing on that they have a broken device that just doesn't work as advertised. This is the reason why we keep repeating that it's a temporary solution to make the system work, if you prefer that instead of just having a broken device. Yes, I also understand that this post doesn't help you, because as I've understood you are one of those that clearly doesn't want to run a local server. In your case, I would suggest trying to sell or send back the device unless you have already done so. You can either wait for Logitech to solve the problem or get a similar product from some other company that works satisfactory without a local server. In your current situation, it seems to me like the Squeezebox Radio isn't the best product to solve your problem. Unfortunately, I don't have any experience with other similar products so I don't have any recommendation to what you should get instead. For people where a local server is an option, I would still like to say that I strongly recommend the Squeezebox Radio. It's the best music streaming solution that has ever entered by bedroom. -- erland Erland Isaksson 'My homepage' (http://erland.isaksson.info) (Install my plugins through Extension Downloader) (Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse, Custom Scan, Custom Skip, Multi Library, Title Switcher and Database Query plugins' (http://wiki.erland.isaksson.info/index.php/Category:SlimServer)) ------------------------------------------------------------------------ erland's Profile: http://forums.slimdevices.com/member.php?userid=3124 View this thread: http://forums.slimdevices.com/showthread.php?t=78256 _______________________________________________ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
