erland;584645 Wrote: > Before you start insulting the developers, I suggest that you prove that > you know better yourself I don't need to prove you anything. If the software I designed and developed in the last 12 years to earn my living was only nearly as crappy as that of my Radio, people would have died and I'd be in jail by now. So I figure I'm more than qualified to call a software crap when it is crap. If you don't think so, I couldn't care less.
erland;584645 Wrote: > If you feel that it's not your responsibility to fix it (which it > isn't), then I suggest that you contact Logitech support and ask them > to fix it if you haven't done so already. Obviously it is not my responsibility to fix a product that I bought. Why would you even think it is? Besides: the past year shows that even if somebody analyzes one module and tells the developers how to improve its robustness, they don't really get it and mess it up again. Anyway, I think it's clear that the problems are also on the server side and in the system design. So even with a perfectly implemented software, the problems couldn't be completely fixed without changing the system design and fixing the server side. And I really dunno what the support should do about it. There's nothing to do for the support, it's the bleeding management that should finally get things straight by hiring the right people to finally fix this mess. > If you have contacted Logitech support and they couldn't fix your > problem, then I suggest that you keep complaining on the official > support forum or just get rid of the Radio and replace it with > something else. Neither would improve the product. Both "suggestions" were uttered so many times, that it should slowly get boring. Anyway, Logitech and the SB developers ignore people here and there. And if you didn't care to follow my points about the 2nd "suggestion", why would I bother to comment on it? > It's pretty obvious that you aren't happy with the Radio and from what > you describe it sounds like you think it's crap and completely useless. > In this case there has to be some other product out there that works > better for you, so why don't you just get some other product ? It is crap and it is close to useless. However, this whole reply just shows, that you didn't even bother to fully read my posting before you felt the urge to reply with standard phrases. > It should be pretty obvious to you by now that complaining on this > community forum won't solve your problems. It wouldn't surprise me if > Logitech was even willing to give you your money back if you like to > return your Radio. Honestly I think that nothing will solve the problems and the brand will be dead in two years. I guess the chance that there will be Squeezeboxes in a few years is as low as the chance that Logitech will refund me. > We all know the problem exists and we all know it's not just a few > people. So why doesn't Logitech? It seems impossible that none of the people there ever tried their own product. And if they did, it's kinda impossible that they overlooked all the blatant issues. The only explanation really seems to be that they just don't care. They don't care to frustrate their customers, they don't care to lose their customers, they don't care to ruin the brand. > If you don't understand this, I'm afraid there is nothing I can do to > help. Why would you think I asked for your help? For sure, I didn't. -- 0xdeadbeef ------------------------------------------------------------------------ 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 _______________________________________________ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
