Bob Are you talking about users connecting remotely with Windows Terminal Server and Remote Desktop Connection or Citrix ?? If MS Terminal Server, make sure that the printer that the remote users are connecting with has the exact printer driver for the version of Operating system that is on their computers. Example, a user with an HP 1200 using windows XP, Download the 1200 series driver for XP to the terminal server, unzip it and install it on the terminal server (Control Panel - Printers and Faxes - File - server properties - Drivers tab - Add). I have not used Citrix in a long time, but I believe the same thing goes for this as well
I also wrote a short script that launches at the start of rbase and based on the computer, it sets the default printer using the net use command. I will send that to you if you think this is something you want to try as well n Frank Frank Taylor - Information Technology Administrator F.J. O'Hara & Sons, Inc - Araho Transfer Inc. Boston, MA - Rockland, ME - Miami, FL Direct Dial - 617-790-3093 email: [email protected]<http://mail.whitewolftechnologies.com/cgi-bin/compose.exe?id=01ef7f9322f8a76400dacb6a1fe342bb5a7&new=&xsl=compose.xsl&[email protected]> From: [email protected] [mailto:[email protected]] On Behalf Of Castanaro, Bob Sent: Monday, November 22, 2010 12:15 AM To: RBASE-L Mailing List Subject: [RBASE-L] - Remote Desktop Printing Hello all, I'm sure this subject has come up before. but I am now just getting to this issue. I have a compiled application sitting on a server. Now there are several people hitting this at once (and seems to not hiccup at all EXCEPT... Some people can print to their local printers, some cannot. I cannot myself from home, and I have administrative rights. It prints at the server home location when I send the command. I set up my remote access to see my local resources including printers but cannot seem to make this work (I cannot see my printer - windows 7 ultimate) This is in a critical beta test, so I am a little trepidatious about getting IT to look at this (big corporation - not R:Base friendly, except MY app! Any suggestions appreciated. Thanks in advance. Bob C. Robert M. Castanaro Director, Surgical Services, Clinic / Pain Services Summa Health System Barberton Hospital 155 Fifth Street N.E. Barberton, Ohio 44203 'Tele: 330-615-3627 6Fax: 330-615-3632 ¿[email protected] ________________________________ Note: The enclosed information is STRICTLY CONFIDENTIAL and is intended for the use of the addressee only. Summa Health System and its affiliates disclaim any responsibility for unauthorized disclosure of this information other than the addressee. Federal and Ohio laws protect patient medical information disclosed in this e-mail, including psychiatric disorders, (HIV) test results, AIDs-related conditions, alcohol and/or drug dependence or abuse. Federal regulation (42 CFR Part 2) and Ohio Revised Code section 5122.31 and 3701.243 prohibit disclosure of this information without the specific written consent of the person to whom it pertains or as otherwise permitted by law. _______________________________________________________________________ This Email has been scanned for all viruses by PAETEC Email Scanning Services, utilizing MessageLabs proprietary SkyScan infrastructure. If you need assistance, please contact the Systems Administrator, Frank Taylor at [email protected]<mailto:[email protected]> - 617-790-3093. ** REMEMBER NEVER OPEN AN ATTACHMENT UNLESS YOU ARE SURE OF IT'S CONTENT AND SENDER ** _______________________________________________________________________
