I would assume said mechanic has read the instructions and/or seen the 
video showing the installation, and that after a hand tighten to go no more 
that 3/4 turn after that, which is 7 newton meters on torque wrench scale. 
"Or else the  axle can  break", from their own  FAQ page. Asking the ether, 
"axle can break, huh ?" 

I would also assume the threads are greased, or they should be. (Not 
mentioned by them.)
>From the FAQ. https://hexlox.com/en-us/pages/faq
https://www.youtube.com/watch?v=6GLqll3p7Ko

7 newton meters is not very tight, and I can easily see how they could be 
over torqued by anyone who either hasn't seen or read the instructions 
and/or simply forgets and applies too much torque. I've never used a Hexlox 
so I can't say how well that amount of torque keeps the wheel in place. By 
the breakage though I'd guess they've been overtightened, or it's just a 
bad product.
On Saturday, June 13, 2026 at 6:53:19 AM UTC-4 Bicycle Belle Ding Ding! 
wrote:

> Interesting, Armand! It’s the mechanics at the shop who do the work and 
> complain that the threads strip.  At least two of them have had to call me 
> and tell me the threads were stripped, so this is not limited to only one 
> mechanic. And the master mechanic (who really does deserve the title) says 
> that my Riv forks require a good bite into the steel nut to keep things 
> locked down. Something about lots of vibration in the fork. 
>
> I took the bike in because the wheel wasn’t spinning right and it was the 
> axle causing the issue. I would love the issue to be our fault, however, 
> because I love the design of the Hexlox systems and the key is so minimal. 
>
> I hope yours continue to work for you and too bad we don’t live in the 
> same zip code because I would love to have you look at my setup and see 
> where/if I’ve gone wrong. Sigh.
> L
>
> On Jun 13, 2026, at 1:11 AM, Armand Kizirian <[email protected]> wrote:
>
> I have two hexlox sets on two different bikes for years and have removed 
> the wheels dozens of times without issue. I do apply some light grease on 
> the axle threads, and reapply very rarely. Perhaps you are torquing them 
> down too much? 
>
>
>
> On Friday, June 12, 2026 at 12:16:24 PM UTC-7 Jamie D. wrote:
>
>> I put a rare earth magnet over the allen bolt head on the skewer to 
>> create confusion and deterrence. Not seeing an allen head is strange and I 
>> imagine a thief doesn't want to stand around staring at a potential wheel 
>> they're considering stealing trying to figure out what's going on. The 
>> magnet is strong and removing it is just fiddly enough that unless you know 
>> what's going ahead of time it would take you longer than expected to remove 
>> it. Allen keys are also attracted to the magnet so unless you fully remove 
>> the magnet from the skewer it makes it more difficult to get an allen key 
>> engaged.
>>
>> On Wednesday, June 10, 2026 at 8:46:45 PM UTC-4 Bicycle Belle Ding Ding! 
>> wrote:
>>
>>> I have 4 that I got on sale and so they all have different keys…
>>>
>>> On Jun 10, 2026, at 8:40 PM, Al in SF <[email protected]> wrote:
>>>
>>> 
>>>
>>> On Wednesday, June 10, 2026 at 7:38:02 AM UTC-7 Bicycle Belle Ding Ding! 
>>> wrote:
>>>
>>> I do have Pitlocks I bought from the marvelous Peter White that are just 
>>> sitting here. I bought them when the aluminum Hexlox failed, thinking I’d 
>>> have to give up those skewers. But I got those steel nuts and so these 
>>> Pitlocks have sat in their packages. 
>>>
>>> Before I tear apart my bikes again and have to carry *4 different keys 
>>> around with the Pitlock system*, does anyone have a better, slicker 
>>> solution?
>>>
>>>
>>> Wait, how many Pitlock sets do you have? If you only have one, you can 
>>> buy new sets that are keyed to your existing key. It's just a tiny little 
>>> nut that is different.
>>>
>>> Al in SF
>>>
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