________________________________________
From: Resource Description and Access / Resource Description and Access 
[RDA-L@LISTSERV.LAC-BAC.GC.CA] On Behalf Of James Weinheimer 
[weinheimer.ji...@gmail.com]
Sent: August-07-11 6:08 AM
To: RDA-L@LISTSERV.LAC-BAC.GC.CA
Subject: Re: [RDA-L] Completeness of records

On 06/08/2011 19:00, Brenndorfer, Thomas wrote:
<snip>
But it's not true FRBR, and it doesn't do translations well, and so it
requires extra effort to answer patron queries about titles in our small
language collections. And part of the problem with translations stems
from removing fields like 240 for display purposes when that destroys
the only mechanism left to relate those resources. It's that tangling of
display and user task functionality in fields that causes so much grief.
That's why those aspects of catalog design need to be separated.
Fortunately, FRBR absolutely does NOT depend upon those antiquated
methods, such as collocation by uniform titles, to specify
relationships. As the FRBR report
(http://archive.ifla.org/VII/s13/frbr/frbr2.htm#5) indicates, the
current methods of creating relationships in catalog records are haphazard.
</snip>

>FRBR does need the uniform title in some form, that is, some bit of data
>that brings the different records together.


There's a difference when data is controlled by identifiers or control numbers 
vs text strings. I've gone through several library and library systems, and 
currently I am able to do a lot of authority updating and maintenance based 
upon control numbers that I couldn't do before with earlier, less capable 
systems. However, once I move closer to cleaning up the bibliographic records I 
have to switch to more manual operations, manual checking, crude global updates 
methods and deduping algorithms, etc. (such as all that annoying checking of 
changed headings in name-title forms, and with added subject subdivisions).

It's like the last mile in broadband connectivity. Fast fibre optic everywhere 
except when one gets closer to home where antiquated technology slows things 
done. It would be wonderful if everything works perfectly *right now* but it 
emphatically does not work as simply as you suggest.

It's only when data is modelled out thoroughly and correctly that we can start 
talking about new functionality. An example is the Item-level functionality in 
the latest library systems I've worked with. Holdings displays can be finetuned 
based upon user location and item availability attributes. This saves the user 
time by showing the user holdings with priority ranking based upon library 
branch location and item availability. This "functional requirement" based upon 
"user tasks" is done first by data modelling (quite likely, based upon the 
database fields involved, by asking for instance: what entities do I need 
(item, branch, workstation), what attributes do I need (item availability 
status), and what relationships do I need). And this is popular, and would be 
emphasized on any RFP for a system.

It would be wonderful if the functionality could be extended more deeply, 
showing the user for example, related works that are actually available in the 
library based upon the relationship clustering inherent in FRBR.

We see something similar with the integration of the NoveList readers' advisory 
service in the catalog. The linking is done by manifestation identifier (ISBN), 
but this is crude, because different manifestations (U.S., Canada, UK 
publishers), and different expressions (e-book, audiobook) can be missed.

We see similar issues with the new ebook interfaces with the various new ebook 
services we're promoting. The ebook services are not that great for searching-- 
as the collection gets larger, the weaker the tool becomes. The MARC records 
having the highest quality data, but the catalog records are missing the 
item-level attributes found only in the ebook service interface. In addition, 
changes to manifestation level details such as DRM changes and format changes 
(MP3 vs WMA) are better handled in the ebook service.

The bulk of the staff time nowadays in helping people with e-books goes to 
manifestation selection details with the all different confusing formats, and 
well as assistance with the system requirements of the different intermediary 
devices. The more explicit and better arranged the data, the easier it is on 
staff and endusers.

But even outside of all the new technology like e-books, library users can 
still be very insistent on specific aspects that relate to the different FRBR 
bibliographic levels. Last week, a library user I dealt with was absolutely 
insistent on getting a book-on-tape version of a title (our collection is 
dwindling and being replaced by books-on-CD, e-audiobooks, and Playaways). But 
there's no harm in promoting the other formats-- the library is there to help 
in getting people set up with the different formats.

I recall the library user who absolutely wanted Seamus Heaney's translation of 
Beowulf and not any other translation. Unfortunately, our ephemeral paperback 
collection is not given the full cataloging treatment, and after wasting the 
patron's time, it turned out we didn't have an available copy. Good data input 
up front saves everyone time down the road.

Some library users don't really care about the format details for what they're 
after. Other library users are very particular, and can be quite canny in 
figuring things out, and be quite vocal about system functionality. And other 
library users are quite pleased when they discover new things while searching 
for something else-- such as different formats, and different expressions (we 
recently got in some wonderful new Shakespeare play expressions and 
adaptations, based upon different vocabulary levels, graphic novel versions, 
side-by-side renderings with modern English, etc.). Staff are always requesting 
that "at-a-glance" kind of functionality in the catalog, rather than having to 
examine each record in detail. The more element-based the data is, and the more 
tabular it is, and the more groupings and relationships are shown clearly (and 
we have a quasi-FRBR-like breakdown already in the title browse index), the 
happier everyone is.

And with most popular items checked out at any point in time, such as DVDs and 
bestsellers (there's lots of great stuff not in e-book format), the catalog is 
the ONLY mechanism endusers have to find, identify, select and obtain what they 
want, so the more functionality based upon cleanly delineated data, the better. 
Even with e-books, holds are often still necessary, and that can only be done 
in a discovery layer of some sort.

Thomas Brenndorfer
Guelph Public Library

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