So what is the micro of choice these days? If enphase is no longer home? Jay Peltz power.
> On Aug 5, 2016, at 6:59 AM, gary easton <g...@arp-solar.com> wrote: > > just a worthless ticket but no action and certainly no timely reimbursement > if at all. I would never do business with this company again. > >> On Fri, Aug 5, 2016 at 9:38 AM, <penobscotso...@midmaine.com> wrote: >> Just to renew this line of conversation, I have been waiting for several >> call backs form Enphase, with no results, for the past three weeks. I also >> have warranty claims that go back four months+ that have not been >> fulfilled. I will not sell any more Enphase, at all, until they resolve >> these communication and warranty issues. >> >> Daryl DeJoy >> NABCEP Certified PV Installer >> Penobscot Solar Design >> >> >> >> >> > It seems like we are talking about inverter and module customer service >> > (good and bad) a lot lately. >> > >> > Has anyone else noticed that Enphase seems to have stopped responding to >> > tickets submitted via their website? Hold times are unacceptable, so I >> > gave >> > up on that, but nobody gets back to you when you try to contact them via >> > their web form for weeks, even about an existing RMA or ticket, and they >> > no >> > longer let you update tickets by email. They are very helpful and >> > competent >> > if you get them on the phone, but who has time for that?! >> > >> > I'm also waiting an unacceptable amount of time on a major module >> > manufacturer warranty claim right now. I'd love to see Home Power or >> > someone do a story on manufacturer responsiveness to dealers. Things are >> > generally going down hill it seems. >> > >> > Jason Szumlanski >> > Florida Solar Design Group >> > _______________________________________________ >> > List sponsored by Redwood Alliance >> > >> > List Address: RE-wrenches@lists.re-wrenches.org >> > >> > Change listserver email address & settings: >> > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> > >> > List-Archive: >> > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> > >> > List rules & etiquette: >> > www.re-wrenches.org/etiquette.htm >> > >> > Check out or update participant bios: >> > www.members.re-wrenches.org >> > >> > >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> > > > > -- > Gary Easton > Appalachian Renewable Power > Stewart, Ohio 45778 > NABCEP Certified Solar PV > > T: 740-277-8498 > www.arp-solar.com > > “First they ignore you. Then they laugh at you. Then they fight you. Then you > win.” > ~Ghandi > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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