I did finally get it to clear using taps but it was a lot of tapping. 3 taps after the second restart with blue light blinking did it - or maybe that was a coincidence - and it just decided to clear then.

Bill - I did try clearing it through the Data Manager M (EnnexOS) but there didn't appear to be any place to clear it - nor update the firmware either that I could find.

I was in the process of logging into the machine itself onsite when I tried the taps - good thing cause I misplaced the installer log-in! Next step was PUK - yuk!

And the "source" of the arc-fault was not wiring or connectors - it was I had turned on and off the DC disconnect as I was making sure Neurio worked - a guick on and off again inadvertently (changed my mind midstream as to which I wanted)  That was enough to trip the arc-fault! SMA if you are listening - can't you make this a bit easier? Having to reset passwords by contacting SMA - that's a major on top of all the arc-fault pain we are feeling!

Thanks all,

Jeff


frenergy wrote on 9/15/19 8:38 PM:

I've only had the "tapping" method work on SB-22 inverters, not on -40 inverters.  You gotta log on to the machine which I think you can only do onsite.  Has anyone ever done a reset of the 8206 from the portal?

Bill

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net
On 9/15/2019 12:36 PM, Jeff Clearwater wrote:
Hey Folks,

How do you clear an 8206 from a SB7.7-US?  the manual says tap on the cover within 10 seconds of error message.  That's not working.

Does that tap then set it up for the next restart or is it supposed to clear it right away - I've tried restarting again to no avail.

When I tap right after the message appears it simply toggles to the next screen.

Jeff Clearwater
Village Power Design

Mac Lewis wrote on 9/6/19 7:14 AM:

Hello Wrenches,

You may be aware of this but the -92R firmware supposedly has addressed the arc fault issue for the US-40 inverters. See here for the download: https://www.sma-america.com/service-support/downloads.html  It fixed an arc fault issue for me yesterday at least.  Bring a thumb drive, the update process took about an hour to perform.

On Tue, Sep 3, 2019 at 10:40 AM Dave Angelini Offgrid Solar <offgridso...@sti.net <mailto:offgridso...@sti.net>> wrote:

    Same up here in the southern sierra. I get calls from ABB and a
    few from SMA to look at systems that people far away installed
    and as a local 3rd party it can save some money. Whatever they
    quote me I triple the price. 1/3 up front and the rest when it
    is done. ABB is really slow with payment. I think they sold
    their inverter business? Sunpower is a great panel but they have
    had some bad runs. Probably why there are so many new/used
    panels on the secondary market. They are great for Offgrid
    ground arrays and no AFD.

    On Tue, 3 Sep 2019 09:52:19 -0400, Dave Tedeyan
    <dtede...@taitem.com <mailto:dtede...@taitem.com>> wrote:

    Chris,
    Sunpower has taken some responsibility on some of our older
    Sunpower systems that are arc faulting. We tell them that a
    system is arc faulting, and then they insist on sending up a
    3rd party contractor to inspect the system and potentially
    install what they call "Tigo Diodes". I am still not exactly
    sure what that is. It also seems to take them months to send
    anyone to upstate NY, as we have a bunch of customers that have
    been waiting months for the 3rd party contractor to come take a
    look. You likely could only follow this route though if the
    system was installed by a Sunpower dealer and you are a
    Sunpower dealer yourself. If the original system was from a
    Sunpower dealer, you can also have the customer call Sunpower
    directly.
    Cheers,
    Dave
    *Dave Tedeyan, PE*
    Senior Engineer | Taitem Engineering, PC

    110 South Albany Street | Ithaca, NY 14850
    o. 607.277.1118 x121  f. 607.277.2119
    www.taitem.com <http://www.taitem.com>

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net


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